Listen, then Act

We firmly believe that the most important thing that a business can do is listen to their customers. Listen to what they are telling you, listen to what they are asking you, but also listen for their problems beyond their direct statements and questions. But don’t stop there. Then look at what you can do … Read more

Magic Words

We have guest blogger this week, Craig Burk.  Craig is a speaker, facilitator, coach, and designer at www.craigburk.com, and one of the nicest, most engaged people you will ever meet.  If you want to feel better, more informed, and happy walking away from a conversation, have a coffee with Craig.  He is one of those people that … Read more

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